Note

Since Chrome 76, if you try to access images or PDF files in FTP sites they will be downloaded, but will not be displayed by the browser.
Chrome, however, still displays directory listings of FTP folders contents.
Google has announced its intent to deprecate and remove support for FTP URLs.
Current FTP implementation in Chrome neither supports encrypted connections nor proxies.
With the usage of FTP in Chrome and with various FTP clients available on affected platforms, it is no longer makes sense to invest in supporting FTP anymore.
The team has completely removed support for accessing FTP URLs over HTTPS proxies in Chrome 76.

To access your files via FTP you now require a ftp client such as filezilla. https://filezilla-project.org/ Your username and password is unchanged.

The program is a free download and runs on all popular platforms.
If you require assistance contact the IT department at ITWAL Monday to Friday between 9am to 5pm.
905-840-9400